We started in 1988 with 10 golf carts. And we’ve grown into the largest fleet in North America, thanks to a dedicated team committed to making the buying, renting and servicing experience easier for our customers.
In 2017, Mid Florida Golf Cars and Virginia Golf Cars joined forces to become National Carts. We then added the Golf Car Company from Columbus, Ohio to the team, giving us offices in Orlando, Jacksonville, Deland, Harrisonburg, and Columbus.
We are the preferred cart rental provider for events across the U.S., serving organizations large and small, including IMSA, UPS and ISC, the home of NASCAR. We are also an authorized dealer for EZ-GO, Yamaha, Cushman, Carryall, and Star.
As we evolve into the future, we do so firmly grounded in our family traditions. We’ll continue to take care of our customers by providing courteous, efficient service and growing our team of dedicated individuals with a passion for doing things the right way.
As the Chief Operating Officer, Lisa’s overarching goal is to create an environment that allows employees to succeed and grow. She oversees all administrative duties for the organization, as well as Human Resources functions. Lisa joined the Mid Florida Golf Cars team in October of 2018 as the Director of Human Resources. She has been instrumental in building departments from the ground up in growing organizations, as well as assisting with multiple mergers and acquisitions. Lisa is a graduate from Rasmusseen University with a Bachelors degree in Organizational Leadership in Human Resources, as well as a Masters in Business Administration.
Lisa and her husband Brian are parents to an amazing little girl Evelyn, and three crazy puppies Rory, Gus Gus and Radar. Together they enjoy all things sports, outdoors and traveling. GO BILLS!
As Director of Customer Care, Jackie is responsible for establishing an optimal customer service experience and reputation. She manages our Customer Service team’s day-to-day operations while working directly with all locations to ensure our customers get the best experience possible. Jackie joined the Mid Florida Golf Cars team in October of 2017 as a Customer Service Coordinator. She has had several promotions and joined the leadership team in March 2023. She is also our advocate for company culture.
Jackie and her husband Jay are parents to four amazing children: Jamely, Olivia, Kalib, and Mateo.
As the Director of Operations, Kasey manages day-to-day activities company-wide. He coordinates deliveries across the Eastern U.S. and leads the team at the DeLand location.
With a focus on efficiency and team leadership, he ensures operations run smoothly and on schedule. Known for being hands-on and dependable, he brings strong organization and commitment to every part of the job.
Outside of work, Kasey enjoys the outdoors and values time with his loving family. That balance fuels a leadership style rooted in reliability, hard work, and respect.
As the Director of Special Events, Nick works closely with Jackie Mercado, Director of Customer Care, and Kasey Kemp, Director of Operations, to ensure each event runs smoothly and successfully. With over 15 years of experience in the golf car rental, service, and sales industry, Nick brings expertise and attention to detail to every project.
Outside of work, Nick enjoys spending time with his family and is especially close to his siblings, nieces, and nephews. He is also a die-hard Ohio State University football fan. Go Buckeyes!
As the Events Manager, Justin plans, coordinates, and executes golf cart rental operations tailored to events of all sizes. Based in Ohio, Justin oversees the event logistics to ensure seamless customer experiences from start to finish. Working in the golf cart rental and service industry since 2012, he brings a strong background in customer service, technical support, and operational management to his role at National Carts.
Justin began his career as a cart prepper and steadily advanced through positions including service technician and parts and service manager. An Eagle Scout since 2012, he brings a dependable, solutions-oriented approach to every project.
As the Parts & Service Manager, Dylan supervises all rental fleet parts and service operations at National Carts. He works closely with Kasey Kemp on day-to-day operations at the DeLand location. After graduating from DeLand High School, Dylan joined the company in 2017 as a mechanic and worked his way up through the ranks- from Event Lead to Parts and Service Manager. His dedication, technical knowledge, and hands-on experience make him an
essential part of the team.
Outside of work, you can usually find him in his garage, always take on new projects.